Partner exchanges that arrive, check out, and recover when something goes wrong.
Orders, shipping notices, invoices, catalogues, results: when business documents move between companies, every message has to be received, understood, transformed and acknowledged. We design, build and maintain those exchanges, and we make them observable.
What a reliable integration changes
- Less data entry
- Your partners' documents flow straight into your systems instead of being retyped.
- Data that matches
- The same order has the same content everywhere, and a discrepancy is caught when it happens, not at month-end.
- Errors you can see
- A rejected message raises an alert and gets retried, instead of surfacing as a partner's phone call three days later.
- Faster partner onboarding
- A new partner becomes configuration and testing, not a new project.
The path of a message
- 01PartnerThe document is issued by the partner's system.
- 02TransportAS2, SFTP or API: authenticated, timestamped receipt.
- 03LogThe raw message is stored exactly as received, with its identifier.
- 04ValidationStructure, required values, known references.
- 05TransformationFields and codes mapped onto your data model.
- 06Internal systemERP, warehouse, accounting: the data reaches its destination.
- 07AcknowledgementReceipt or response sent back to the partner.
Retry queue. A failed message is set aside, flagged, and reprocessed once fixed, with nothing lost.
What we take on
- AS2, SFTP and API connections with your trading partners
- Mapping and transformation of documents into your systems
- Message validation and rejection handling
- Automatic retries, error queues and reprocessing
- Reconciliation of what was received, processed and acknowledged
- Monitoring, alerts and a searchable log of every exchange
- Integration with existing applications, including older systems
- Modernizing fragile flows: scripts, manual file drops, opaque overnight jobs
Our integration principles
- Nothing fails silently
- Every message has a known state: received, validated, transformed, delivered, acknowledged, or in error.
- Replay without duplicates
- A reprocessed message must never create a second order. Processing is designed to be safely replayed.
- Keep the original
- The message as received is preserved. In a dispute, you know exactly what was sent.
- One partner at a time
- Go-lives happen partner by partner, tested on real exchanges before production.
Every partner has its own formats, constraints and timeline. We confirm the formats and protocols involved in the first conversation, before any estimate.
Let's talk about your project.
Describe your situation in a few lines. We'll get back to you to discuss it, with no commitment.